The data controller is:

SuiteTerms is a business and product operated by IPA Nordic ApS.

When you contact SuiteTerms through a form, email or other communication channels, we may process information such as:

• Name
• Company
• Job title
• Email address
• Phone number
• Your message
• Date and time of your enquiry

We use this information to respond to your enquiry, arrange demonstrations, provide information and follow up on your interest in SuiteTerms.

The processing is based on your request and our legitimate interest in communicating with potential customers, customers and business partners.

Information submitted through website forms may be registered in our CRM system, and we may also receive a copy of the enquiry by email.

If you provide your consent, IPA Nordic ApS and SuiteTerms may contact you with information such as:

• Product news and updates
• Invitations to webinars, events and demonstrations
• Articles and professional content
• Information about SuiteTerms
• Relevant offers and materials

Marketing communication is based on your consent where consent is required.

You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us at hello@ipanordic.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

When you visit the SuiteTerms website, we may process technical and usage information, including:

• IP address
• Browser and device type
• Pages visited
• Date and time of visits
• Duration of visits
• Referring website
• General information about the company or organisation associated with a visit

We use this information to operate and secure the website, understand how it is used and improve our communication and marketing.

Depending on the services enabled on the website, we may use the following providers:

SuiteTerms uses cookies and similar technologies on our website. Cookies are small text files stored on your device when you visit a website.

We may use the following types of cookies:

• Necessary cookies — required for the website to function
• Analytical cookies — to understand how the website is used
• Marketing cookies — to deliver relevant communications

You can manage cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the website.

We use third-party service providers to operate our website, communicate with visitors and manage our business.

These may include providers of:

• Website hosting and technical infrastructure
• CRM and marketing systems
• Website analytics
• Business visitor analytics
• Email services
• IT operations
• Security and backup services

Where these providers process personal data on our behalf, they may only process the information according to our instructions and for the agreed purposes.

We may also disclose personal data where required by law, necessary to establish or defend legal claims, or where you have given consent to a specific disclosure.

Some of our service providers may process personal data outside the European Union or European Economic Area.

Where this occurs, we ensure that an appropriate legal transfer mechanism is in place, such as:

• An adequacy decision by the European Commission
• The EU Standard Contractual Clauses
• The EU-US Data Privacy Framework, where applicable

You may contact us if you would like further information about the transfer mechanism used for a specific provider.

We retain personal data for as long as is necessary for the purposes for which it was collected, taking into account any legal, accounting or reporting requirements.

When personal data is no longer needed, it is deleted or anonymised in a secure manner.

Under applicable data protection legislation, you have the following rights:

• The right to access your personal data
• The right to have inaccurate data corrected
• The right to have your data deleted
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of your rights, please contact us at hello@ipanordic.com.

If you believe that our processing of your personal data does not comply with applicable data protection legislation, you have the right to lodge a complaint with the Danish Data Protection Agency:

We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction.

Our security measures are regularly reviewed and updated to ensure they remain appropriate.

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and recommend that you review their privacy policies before submitting any personal data.

We may update this Privacy Policy when our services, processing activities or applicable legislation change.

The current version will always be available on the SuiteTerms website.